Going Live with Linguali: a facilitation toolkit

Here is a facilitation toolkit for the event organiser.
If you are a freelance interpreter, or agency, or AV/event production, you can share thoses resources with the organiser to ensure the best possible participants experience.

Before the event

The meeting’s organizer sends guidelines by e-mails to all the participants :
– 5 to 10 days before, an onboarding e-mail
– and the day before, a reminder e-mail

Attach this participant memo to your e-mail

Onboarding e-mail

Why do I need to send it?
To provide your participants with the basic guidelines so that they are ready to connect to Linguali on D-day
When should I send it?
5 to 10 days before the event date
What to write?
Subject:

{EVENT NAME}: guidelines for listening to the simultaneous interpreter

Text:

Dear Sir, Madam, esteemed attendee,

You have registered to listen to {NAME OF FAMOUS FOREIGN SPEAKER}'s talk at {EVENT NAME}, on {EVENT DATES}. We are delighted to be able to offer simultaneous interpreting for this event.
The translation will be provided by our professional simultaneous interpreter through the innovative tool, Linguali-IS (Linguali Interpreting System).

Here are the guidelines to access this service:
- right now you should install the free Linguali mobile app on your smartphone (Android or Apple) (link: https://linguali.com/download/#participant)
- on the day of the event, bring your earphones with you, as well as your (fully charged) device

At the beginning of the event, you will:
- connect your mobile to the {NAME OF THE WIFI} wifi network with the password: {SIMPLE PASSWORD}
- launch the Linguali app on your smartphone
- choose the language in which you wish to listen to the interpreter
- and sit back and listen! It's as simple as that.

You can watch at a demo video of the mobile application there (link: http://buff.ly/2hJvk83)

If you have any further questions, do not hesitate to contact us at https://linguali.com or via email (support@linguali.com)
...

Attach this participant memo to your e-mail

Reminder e-mail

Why should you send it?
Not everybody reads their emails or follow the guidelines on the first attempt… A reminder should help.
When should you send it?
The day before the event is ideal.
What should you write?
Subject:

[REMINDER] {EVENT NAME}: guidelines for listening to the simultaneous interpreter with your smartphone

Text:

You have registered to listen to {NAME OF FAMOUS FOREIGN SPEAKER}'s talk at {EVENT NAME}, on {EVENT DATES}. The simultaneous interpreting will be provided through the mobile application Linguali-IS.

Last reminder:
- if not yet done, please install the Linguali mobile app for Apple or Android now
(link: https://linguali.com/download/#participant)
- On D-day, connect your mobile to the {NAME OF THE WIFI} wifi network with the password: {SIMPLE PASSWORD}
- launch the Linguali app on your smartphone
- choose the language in which you wish to listen to the interpreter
- and sit back and listen!

If there are any unexpected hiccups, in most instances, you should be able to resolve the problem by closing down all the apps running on your phone, restart your phone, putting your phone on ‘flight safe mode’, then reconnecting to the wifi and relaunching the Linguali app.

We hope you have an excellent conference.
...

Click to open the Organiser Resources Center

Click to open the Organiser Resources Center and download a slide template

During the event

In the event room, while waiting for the meeting to begin, display a single slide that reminds the participants of:

  • the Linguali logo and “Linguali Interpreting System” (to remind the participants to launch their mobile app)
  • the Wi-Fi name (SSID)
  • the Wi-Fi (simple) password

And post some A3 papier posters of the facilitation leaflets.

Event planning cheatsheet

D-10/5 — Participants onboarding e-mail

D-1 — Participants reminder e-mail

D day — Wifi name / password and Linguali logo single slide

Plain text e-mails templates, links to the most valuable resources to deploy and get Linguali working for your events: User Guide, product sheet, printable participants memo… Available in 🇬🇧 🇺🇸 English, 🇫🇷 français, (partial) 🇧🇷 Português Brasileiro (more coming)

Open the Organiser Resources Center